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Unified Service Management (USM) & ITIL. Understanding Their Different Approaches to Value (USM vs ITIL)
ITIL & USM both aim to improve service management, but they take very different approaches. Find out which 1 aligns best with your business
JB
Feb 104 min read
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Services The Heartbeat of Today’s Economy
Discover why services drive the modern economy and how exceptional support differentiates thriving businesses through loyalty, retention, an
JB
Sep 2, 20242 min read
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The Critical Role of Proper IT Project Transition
Seamless IT project transitions prevent operational chaos, ensure proper documentation, and maximise technology investments in enterprise en
JB
May 2, 20243 min read
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