When IT Can’t Explain the Bill | 5 Conversations That Kill Trust (and How TBM Fixes Them)
I’m going to cross this based on my experience. In a $480 million IT budget, even small percentage changes mean […]
Technology Business Management (TBM)
Insights on budgeting, cost transparency, and value alignment
How to Approach Early TBM Alignment in ITSM
Early TBM alignment isn’t optional, it’s where the real value begins. Learn how to set the foundation with the right people, structure, and conversations.
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IT Financial Management, IT Service Management, ITIL, ITSM, Technology Business Management (TBM)
Building Alignment Before Tools | TBM’s First Steps in ITSM
TBM starts with alignment, not software. Learn how to structure your first ITSM-Finance conversation to drive value and avoid early missteps.
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IT Service Management, ITIL, ITSM, Technology Business Management (TBM)
AI Advantages in ITSM | What TBM 5.0 Brings to the Table
TBM 5.0 brings new ways to track AI within ITSM, improving cost clarity and service value reporting.
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AI-powered Service Management, IT Financial Management, ITSM, Technology Business Management (TBM)
TBM Success Part 4 | Finance Isn’t Just a Back-End Process – The Financial View
The final post in the TBM Success series explores why the financial view is the linchpin of true IT accountability. Learn how TBM brings forecasting, investment planning, and unit cost tracking to life.
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IT Financial Management, Technology Business Management (TBM)
TBM Success – Part 3 | The Technology View
The TBM technology view isn’t about tools, it’s about making IT measurable and valuable through service-level pricing, lifecycle clarity, and strategic change.
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ITSM, Technology Business Management (TBM)
TBM Success – Part 2. Financial Planning and Strategic Impact
TBM financial planning gives IT and the business a shared view of spend, service value, and future investment. Here’s how it drives smarter strategy.
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ITSM, TBM Success Series, Technology Business Management (TBM)
TBM Success – Part 1. What Success Looks Like from the Business View
TBM success relies on the business view: cost, performance, and catalogue clarity. Here’s why your TBM model must start with what the business sees.
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ITSM, TBM Success Series, Technology Business Management (TBM)